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Windows 7 Offline Files - Working online, but server copy of file does not lock.

Posted on 2011-10-20
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Last Modified: 2012-05-12
Ok, so a Windows 7 client (User A) has a network folder marked as 'Available Offline'. They open a document within this folder while connected to the network and shown as working 'on-line'.

User B, who doesn't use offline files, is in the same office and opens the same file, with full write access. This means when User A opens the document, it didn't lock the server copy, even though the user was working 'on-line' and fully synchronised.

If User B opens the file first, the file takes longer to open for User A and they receive the 'this file is in-use' warning.

Anyone have any thoughts? This doesn't happen when the user with offline files has XP.
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Question by:sysadm1n
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Expert Comment

by:V4705
ID: 37002187
Follow this instructions: http://support.microsoft.com/kb/296264
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Author Comment

by:sysadm1n
ID: 37002336
Forgot to add that if User A opens a file that's not available offline, it locks exactly as it should on the server and User B receives the 'file in use' warning.

This issue is repeatable, even on a different network, with new Windows 7 SP1 machines.
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Accepted Solution

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sysadm1n earned 0 total points
ID: 37017672
Incase anyone stumbles on this thread. The fix is to add the following registry entry on all Windows 7 machines...

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\NetCache]
"SparseExclusionList"="*.docx;*.doc;*.xlsx;*.xls;*.pptx;*.ppt;*.vsd;*.tmp;*.pps;*.msi;*.mst;*.dot;*.dotm;*.opt;*.mpp;*.dts;*.vsmacros;*.mso;*.suo;*.msg;*.est;"

This stops Windows 7 machines from using the offline cached copy of a document when opening.
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Author Closing Comment

by:sysadm1n
ID: 37049183
Fixed
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