[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 249
  • Last Modified:

removove retore points?/AVG antivirus shows possible infection

AVG 2012 resident protection shows "possible infection" in restore point files.  It pops up daily for the past 20 days with notification message.  I have removed restore point files in the past and updated the registry key; can I manually delete the files possible infected without updating the key?  Is there another way to stop the popups?
3 Solutions
QlemoC++ DeveloperCommented:
How come that if you removed restore point files, there are still some infected ones?
Usually, if you are certain you do not need the restore point anymore, because you've got your infection removed for sure, you can feel free to delete the restore point as a whole. Deleting parts of the restore point is nothing you should do, because it corrupts the restore point, rending it useless.

A traditional recommendation is to delete ALL restore points after having removed an infection. But that removes any option of just going back to a point in time without infection.
I agree. Simply turn off "System restore." This will automatically remove all restore points.

Reboot, go back in and turn System Restore on again. A new restore point will be created. If the system is clean, then AVG should not report anything in the restore point. If the system is still infected with something, it will.
I wouldn't trust a single AV application to either warn me of a problem or clean it. And as Qlemo says, I would never remove restore points until I was sure the system was clean.

A good EE Article about System Restore Points here:
Viruses in System Volume Information (System Restore)

The warning you are getting may well be a 'false positive', but take a few minutes to run a couple of tools/scanners. Details in this EE Article:

It was written for treating known infected systems, but all of the advice applies in your situation.
AE_JBAuthor Commented:
I mis posted the question, and have opened a new post here:

relating to windows uninstaller files.  The problem is with the windows update uninstaller files for rolling back instaled windows updates.  Please repost if you can assist with this. Thank you.

Featured Post

 The Evil-ution of Network Security Threats

What are the hacks that forever changed the security industry? To answer that question, we created an exciting new eBook that takes you on a trip through hacking history. It explores the top hacks from the 80s to 2010s, why they mattered, and how the security industry responded.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now