removove retore points?/AVG antivirus shows possible infection

Posted on 2011-10-20
Last Modified: 2012-05-12
AVG 2012 resident protection shows "possible infection" in restore point files.  It pops up daily for the past 20 days with notification message.  I have removed restore point files in the past and updated the registry key; can I manually delete the files possible infected without updating the key?  Is there another way to stop the popups?
Question by:AE_JB
    LVL 67

    Accepted Solution

    How come that if you removed restore point files, there are still some infected ones?
    Usually, if you are certain you do not need the restore point anymore, because you've got your infection removed for sure, you can feel free to delete the restore point as a whole. Deleting parts of the restore point is nothing you should do, because it corrupts the restore point, rending it useless.

    A traditional recommendation is to delete ALL restore points after having removed an infection. But that removes any option of just going back to a point in time without infection.
    LVL 30

    Assisted Solution

    I agree. Simply turn off "System restore." This will automatically remove all restore points.

    Reboot, go back in and turn System Restore on again. A new restore point will be created. If the system is clean, then AVG should not report anything in the restore point. If the system is still infected with something, it will.
    LVL 38

    Assisted Solution

    I wouldn't trust a single AV application to either warn me of a problem or clean it. And as Qlemo says, I would never remove restore points until I was sure the system was clean.

    A good EE Article about System Restore Points here:
    Viruses in System Volume Information (System Restore)

    The warning you are getting may well be a 'false positive', but take a few minutes to run a couple of tools/scanners. Details in this EE Article:

    It was written for treating known infected systems, but all of the advice applies in your situation.

    Author Closing Comment

    I mis posted the question, and have opened a new post here:

    relating to windows uninstaller files.  The problem is with the windows update uninstaller files for rolling back instaled windows updates.  Please repost if you can assist with this. Thank you.

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