Easy Dental margin errors

We have a program called Easy Dental which recently began giving us a hard time. Whenever our clients try to print things called super bills it opens up in word 2003 (which is good) but then when you try to print it gives you margin errors. I have found the correct margins needed to fit all the information, but for the life of me cannot figure out how to set the margins as the default. I've tried editing the Normal.dot template, but it does not keep those settings when easy dental opens word.
Any help would be appreciated.

Thanks
schealthAsked:
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sentnerConnect With a Mentor Commented:
Sounds like the Easy Dental program is using its own template to set the page layout.  You will have to search for that template and edit it in order to change the margins.
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flubbsterCommented:
Allow Easy Dental to open a word document. Adjust the margins as needed using Page Layout. When it is the way you wnat it, click on the "Default" button at the bottom of the Page Layout window.

Save or close the document.
Open another one to test.

Did it keep the correct margins?
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schealthAuthor Commented:
No, it doesn't keep the changes.
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schealthAuthor Commented:
Thanks, I called the company and they gave me these exact same instructions. I appreciate the help.
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