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Excel 2007 crashed with faulting ogl.dll

One of my user's excel 2007 crashed multiple times a day. Event logs indicate faulting module name: OGL.DLL. System is Windows 7 64bit 12gb of ram.

I tried uninstall and reinstall office without sucess. Anyone seens this issue before? Any help will be much appreciated. thx

Here's the event log:

Faulting application name: EXCEL.EXE, version: 12.0.6565.5003, time stamp: 0x4e5fe1a6
Faulting module name: OGL.DLL, version: 12.0.6509.5000, time stamp: 0x4a32fc30
Exception code: 0xc0000005
Fault offset: 0x000222e8
Faulting process id: 0x590
Faulting application start time: 0x01cc8f578513d194
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\OGL.DLL
Report Id: 4500ff04-fb4b-11e0-92dd-78acc0a59926

JL

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Steven Carnahan

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jli168

ASKER

I even have sp2 installed.

jli168

ASKER

i uninstalled and didn't apply any sp yet.. i see if that will keep it from crashing.

JL

jli168

ASKER

Reinstall with no SP installed fixed the issue... Once SP2 is installed getting OGL.dll issue..

Steven Carnahan

thank you for the points. So SP2 re-introduced a known issue fixed in a previous SP. Sounds about right. :) Sonder if Microsoft is aware of it? Since we are not accustomed to using much graphics in our spreadsheets we probably have not run into the error where I work.