Unable to search for "open opportunities" in MSCRM 4

Posted on 2011-10-20
Last Modified: 2012-06-27
We have an MSCRM instance and users are unable to search for "open opportunities" in the sales tab. This is not a permissions issue as it happens for the system admin account as well (which has full permission for everything).

We get the error message "error if this problem persists..."
Question by:newgentechnologies
    LVL 27

    Expert Comment

    by:Chinmay Patel
    Hi newgentechnologies,

    You have some custom code running for Opportunity? Also check CRM Servers event log if there are any errors which are logged against MSCRM or any warnings on ASP.Net.


    Author Comment

    There errors in the eventvwr for the MSCRM instance. The code for opportunities should be default. Does anybody with CRM knowledge know why lookups or general searches would fail? All other searches work, just not one for "all opportunities" (my opportunites works for example).
    LVL 27

    Expert Comment

    by:Chinmay Patel
    Could you paste/attach error details here. It is possible that some one tried to change all Opportunities view or maybe a custom code(Plugin) is registered on RetrieveMultiple/ExecuteFetch event.

    Accepted Solution

    This was resolved by removing the custom entries to the form

    Author Closing Comment

    not very helpful

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