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NDR not sending

Our customers are not receiving not delivered reports in case of sending e-mail to wrong_address@mydomain.com. Where I can find misconfiguration? How can I troubleshoot it?
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Sid_F

What version of exchange are they on? check ndr's are not disabled


From Exchange System Manager, Global Settings, Internet Message Format.
Double click on your right. Advanced tab
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http://www.computerperformance.co.uk/exchange2007/exchange2007_ndr.htm

Note 2:  To Allow non-delivery reports, change
set-RemoteDomain "Default" -NdrEnabled $false
to
set-RemoteDomain "Default" -NdrEnabled $true.
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twolines
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fixed on my side