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Outlook 2010 Views change without asking

Posted on 2011-10-21
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Last Modified: 2012-06-27
Suppose I am in the Tasks folder. I create a custom view called, say, MyFavoriteView. Let's say that view shows tasks sorted first by Due date (ascending) and then by Subject (ascending). I choose that view. All is fine.

I then decide I want to temporarily view my tasks sorted by, say, Reminder Time. So I click the heading "Reminder time" and all my tasks are immediately sorted by Reminder Time. So far so good. When I'm done with that view, I want to go back to my custom view (ie MyFavoriteView). So I click the button in the Current View group called MyFavoriteView. Logic says this would give me my custom view. In fact, it turns out that my custom view, MyFavoriteView, has been modified, without asking me, to the view I got after clicking the Reminder Time column. So I'm stuck with my tasks sorted by Reminder Time until I laboriously set up MyFavoriteView correctly again.

This is equivalent to making some modifications to a spreadsheet, deliberately closing it without saving it, re-opening it and discovering all the modifications you didn't want saved were in fact saved. It makes no sense.

Am I doing something wrong here?

Thank you.
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Question by:alpha456
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Expert Comment

by:apache09
ID: 37021660
There is a known issue in both Outlook 2007 and Outlook 2010
Where Views are reset after navigating away from the Inbox, Calendar, tasks...ect ect

This was resolved in the release of their Service Packs

Office 2010
http://support.microsoft.com/kb/2460049

Office 2007
http://www.microsoft.com/download/en/details.aspx?id=5
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Author Comment

by:alpha456
ID: 37022973
Thanks for responding.

I've installed the service pack but the behaviour hasn't changed at all.

On reflection, I'm not sure that your words "Where Views are reset after navigating away from the Inbox, Calendar, tasks...ect ect" describe the same problem as I am trying to solve. The moment I click on a column heading, the "saved" view that is current at that time is immediately modified to what I am looking at. It is nothing to do with navigating away from the folder.


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Accepted Solution

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alpha456 earned 0 total points
ID: 37086029
Thanks. I think I'll just leave it.
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Author Closing Comment

by:alpha456
ID: 37818617
It appears that this behaviour is, bizarrely, by design.
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