Outlook 2010 Views change without asking

Posted on 2011-10-21
Last Modified: 2012-06-27
Suppose I am in the Tasks folder. I create a custom view called, say, MyFavoriteView. Let's say that view shows tasks sorted first by Due date (ascending) and then by Subject (ascending). I choose that view. All is fine.

I then decide I want to temporarily view my tasks sorted by, say, Reminder Time. So I click the heading "Reminder time" and all my tasks are immediately sorted by Reminder Time. So far so good. When I'm done with that view, I want to go back to my custom view (ie MyFavoriteView). So I click the button in the Current View group called MyFavoriteView. Logic says this would give me my custom view. In fact, it turns out that my custom view, MyFavoriteView, has been modified, without asking me, to the view I got after clicking the Reminder Time column. So I'm stuck with my tasks sorted by Reminder Time until I laboriously set up MyFavoriteView correctly again.

This is equivalent to making some modifications to a spreadsheet, deliberately closing it without saving it, re-opening it and discovering all the modifications you didn't want saved were in fact saved. It makes no sense.

Am I doing something wrong here?

Thank you.
Question by:alpha456
    LVL 47

    Expert Comment

    There is a known issue in both Outlook 2007 and Outlook 2010
    Where Views are reset after navigating away from the Inbox, Calendar, tasks...ect ect

    This was resolved in the release of their Service Packs

    Office 2010

    Office 2007
    LVL 2

    Author Comment

    Thanks for responding.

    I've installed the service pack but the behaviour hasn't changed at all.

    On reflection, I'm not sure that your words "Where Views are reset after navigating away from the Inbox, Calendar, tasks...ect ect" describe the same problem as I am trying to solve. The moment I click on a column heading, the "saved" view that is current at that time is immediately modified to what I am looking at. It is nothing to do with navigating away from the folder.

    LVL 2

    Accepted Solution

    Thanks. I think I'll just leave it.
    LVL 2

    Author Closing Comment

    It appears that this behaviour is, bizarrely, by design.

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