• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 197
  • Last Modified:

Cannot access PC MAG utilities downloads

I wanted to download a "non free" utility from PC Magazine downloads. I purchases the $19.97 subscription for "unlimited downloads" for one year. I have my paid invoice. When I click DOWNLOAD it still wants me to pay the same amounts. It does show that I am logged in. They do not answer emails promptly. There is  NO phone contact number. Any clue as to how I can download what I've paid for?
0
Need-a-Clue
Asked:
Need-a-Clue
  • 3
  • 3
1 Solution
 
edbedbCommented:
Most sites will send you an email containing the link to download purchased software. Make sure it wasn't blocked by your Anti-Spam filter.
0
 
Need-a-ClueAuthor Commented:
They did send such an email.  I clicked the link. It gave me " page will not load" or a message saying I must pay for it. Cookies are enabled.  Spyware turned off.  Digital river is worthless in this situation.
0
 
edbedbCommented:
Have you tried using a different browser like Chrome of Firefox?
0
Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
Need-a-ClueAuthor Commented:
No I haven't, but somewhere in their installation hints they say NOT to use either of those...
0
 
edbedbCommented:
Can you give me the software title?
0
 
Need-a-ClueAuthor Commented:
I never did get any response from the emails I sent to the people that were supposed to assist me. I cancelled the membership to PC Utilities and was refunded. Thanks for helping.
0

Featured Post

Upgrade your Question Security!

Add Premium security features to your question to ensure its privacy or anonymity. Learn more about your ability to control Question Security today.

  • 3
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now