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They did send such an email. &nbsp;I clicked the link. It gave me &quot;&nbsp;page will not load&quot; or a message saying I must pay for it. Cookies are enabled. &nbsp;Spyware turned off. &nbsp;Digital river is worthless in this situation. 
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They did send such an email.  I clicked the link. It gave me " page will not load" or a message saying I must pay for it. Cookies are enabled.  Spyware turned off.  Digital river is worthless in this situation.

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Have you tried using a different browser like Chrome of Firefox? 
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Have you tried using a different browser like Chrome of Firefox?

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No I haven't, but somewhere in their installation hints they say NOT to use either of those...
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No I haven't, but somewhere in their installation hints they say NOT to use either of those...

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Can you give me the software title?
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I never did get any response from the emails I sent to the people that were supposed to assist me. I cancelled the membership to PC Utilities and was refunded. Thanks for helping.
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I never did get any response from the emails I sent to the people that were supposed to assist me. I cancelled the membership to PC Utilities and was refunded. Thanks for helping.

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I wanted to download a &quot;non free&quot; utility from PC Magazine downloads. I purchases the $19.97 subscription for &quot;unlimited downloads&quot; for one year. I have my paid invoice. When I click DOWNLOAD it still wants me to pay the same amounts. It does show that I am logged in. They do not answer emails promptly. There is &nbsp;NO phone contact number. Any clue as to how I can download what I've paid for?
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I wanted to download a "non free" utility from PC Magazine downloads. I purchases the $19.97 subscription for "unlimited downloads" for one year. I have my paid invoice. When I click DOWNLOAD it still wants me to pay the same amounts. It does show that I am logged in. They do not answer emails promptly. There is  NO phone contact number. Any clue as to how I can download what I've paid for?

Cannot access PC MAG utilities downloads

A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.