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Checkpoint vpn gateway not responding

I have clients who come to my company.
they are using checkpoint vpn to connect from their laptops to their companies.

when they try to connect from inside my router they get gateway not responding.

everywhere else they can connect so I think this is a Firewall problem.
My ISP is running cisco router in my company.

according to them all traffic is allowed out from my router.
I think this is authentication problem because authentication protocol is not allowed to my company.

does anyone know how to solve this problem.

what protocol do I have to allow in to my company for checkpoint vpn.

Best regards

the question is:
what is blocking checkpoin to connect???
1 Solution
I found this Checkpoint VPN protocol ports that can aid in allow those protocol thru the firewall.


almvrkAuthor Commented:
ill give you the points Shadowmantx for answering

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