cant kill a print job in windows xp
Posted on 2011-10-21
I have a Windows xp pc running on an active directory domain and it is connected to via local network hp laserjet 1536dfn multifunction printer .
Someone printed a job and when I look at it I cant get the job killed locally. I have tried to stop via start/stop printer spool however, no success the job just sits there!
I have tried to access the users profile under user section as administrator however, I cant unlock priviledges to even reassign the printer to try IP printing
I am able to login via administrator and print fine and I am also able to ping and get a reply from printer.
Any ideas please?