J P
asked on
File says it is locked with my name but I am not in it...
Hey all...
A couple times now, I have had users approach me saying that an office file they are trying to open is locked by me. problem is, I haven't opened it! and it happens when they are logged in with there own credentials. I am the Admin for my network and I am always logged in as I am working on a particular server at any given time. Any idea as to why this happens?
A couple times now, I have had users approach me saying that an office file they are trying to open is locked by me. problem is, I haven't opened it! and it happens when they are logged in with there own credentials. I am the Admin for my network and I am always logged in as I am working on a particular server at any given time. Any idea as to why this happens?
pjam
Next time it happens look at open files on that server and see what program and user actuallyhas it open.
Would need to know more details (version of Office, filename and type), but I would be looking for temporary files in the same directory (normally start with ~ and have the file type .tmp)
Failing that you could use Process Explorer to identify and terminate the file handle:-
http://technet.microsoft.com/en-us/sysinternals/bb896653
http://technet.microsoft.com/en-us/sysinternals/bb896653
ASKER
Office 2007
I have looked into who actually had the file open and it is usually just one particular user.
Here is a typical scenario where this anomaly occurs.
We have a manufacturers pricing spreadsheet.
User A opens said sheet and begins working.
User B comes along and wants to open the sheet but gets the In Use/Read Only nag screen but instead od showing that User A has the file locked, it says that ADmin has the file locked versus User A.
I am not interested in terminating the connection as I have the ability to do that. I need to know why it is stating that I have said file locked versus correctly stating that User A has the file locked.
I have looked into who actually had the file open and it is usually just one particular user.
Here is a typical scenario where this anomaly occurs.
We have a manufacturers pricing spreadsheet.
User A opens said sheet and begins working.
User B comes along and wants to open the sheet but gets the In Use/Read Only nag screen but instead od showing that User A has the file locked, it says that ADmin has the file locked versus User A.
I am not interested in terminating the connection as I have the ability to do that. I need to know why it is stating that I have said file locked versus correctly stating that User A has the file locked.
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ASKER
Can you clarify please?
If you don't have these set, then Office will give a default generic name for who has the file locked.
ASKER
The issues is mostly on my Terminal server which I set up. That is why my name comes up... THX