Virtual machine file server SLLLLOW after trying to back it up with Symantec Backup Exec
Posted on 2011-10-21
I'm not sure where to begin with this problem but I'm losing my mind!!!!
So we have vSphere 4. I have a Windows 2003 Enterprise VM that serves as a file server for My Documents / Application Data redirection through active directory. That partition is around 1TB and has nearly 1 million files in it. Up until the other day it worked great...
All started like this... I installed the Symantec Backup Exec Remote Windows Agent on this machine. We have Symantec Vmware Agent on our Backup Exec Server. For GRT to work, the agent must be installed on the client. This is all Symantec Backup Exec 2010 R3 stuff.
So... I set up a job in backup exec to backup this server. It ran for 48 hours before failing. I noticed in vcenter that it had created a snapshot / removed a snapshot.. etc. etc. The error code in BUE was "Unable to copy the virtual machine disk using the VMware VixDiskLib".
So now... this server is HORRIBLY SLOW. The CPU stays pegged out all the time inside vcenter and inside the VM. Rebooting does nothing to help. I've uninstalled the remote backup agent. I've uninstalled endpoint protection. Inside vcenter if I right click the VM, migrate is grayed out. I can't drag and drop to another server. All other servers are running fine alongside this one.
After hours when this server is idle.. CPU is still high. Ping responses are slow.
I'm convinced Symantec Backup Exec has done somethign to the VM inside vcenter. But I just don't know where to look.
Does anyone have ANY ideas?