Unable to browse to internal website without prefixing www

Posted on 2011-10-21
Last Modified: 2012-05-12

I am not able to browse my company's website without prefixing www.  Google and other external sites work fine without prefixing www.  The website is to be used by internal and external users. When connect through externally, it is accessible without prefixing www.

What can I do to troubleshoot the problem?  Thanks.

Question by:tflai
    LVL 16

    Expert Comment

    One way is to add a ServerAlias tag to your web site configuration:


    Open in new window

    LVL 16

    Expert Comment

    Also, in the DNS records for your web site, you may need to define a CNAME record:  A CNAME

    Open in new window

    LVL 4

    Accepted Solution

    Hi sjklein42,

    Thanks for your comments.  Unfortunately, the problem I have is that my company's internal and external domain names are the same and that is the reason that I can't browse internally without the www prefix.  I will go ahead and close the question for now.
    LVL 4

    Author Closing Comment

    The cause of my problem is stated in my comment.

    Featured Post

    What Should I Do With This Threat Intelligence?

    Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

    Join & Write a Comment

    This is the first one of a series of articles I’ll be writing to address technical issues that are always referred to as network problems. The network boundaries have changed, therefore having an understanding of how each piece in the network  puzzl…
    Trying to figure out group policy inheritance and which settings apply where can be a chore.  Here's a very simple summary I've written which might help.  Keep in mind, this is just a high-level conceptual overview where I try to avoid getting bogge…
    Need more eyes on your posted question? Go ahead and follow the quick steps in this video to learn how to Request Attention to your question. *Log into your Experts Exchange account *Find the question you want to Request Attention for *Go to the e…
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.

    730 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now