GAL updates not reaching clients although clients are downloading GAL & Old Exchange Server (2003) is still showing in the BPA tool

Posted on 2011-10-21
Last Modified: 2012-05-12
We removed the last 2003 server in the organization a few weeks ago but it is still showing up in the BPA tool.

In addition users added to the GAL a week ago aren't populating in people's GALs when they download it again.  Their GAL download processes without errors, but no changes are actually synchronized.

Are these related?  Other than the Exch 2003 server that BPA thinks is missing there isn't any other red flags in the BPA tools report.
Question by:ChocolateRain
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    Expert Comment

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    Author Comment

    I've looked through this guide and everything checked out to the extent that I could check it (as the 2003 server has already been removed from the network and uninstalled).  I've went through multiple guides.  Below is one of my error messages that I'm seeing in the primary exchange servers event log:

    - System

      - Provider

       [ Name]  MSExchangeMailboxAssistants
      - EventID 14029

       [ Qualifiers]  49156
       Level 2
       Task 15
       Keywords 0x80000000000000
      - TimeCreated

       [ SystemTime]  2011-10-24T16:45:07.000000000Z
       EventRecordID 540983
       Channel Application
       Computer AGCV10k.domain.lcl

    - EventData

    LVL 13

    Expert Comment

    I think there is still a reference to it in AD. You will need to go into adsiedit. Please look at the last two items in this KB.
    LVL 13

    Expert Comment

    LVL 1

    Author Comment

    That article regarding ADSI edit doesn't apply to us.

    "If you cannot install or run Exchange System Manager, you can use the Active Directory Service Interfaces (ADSI) Edit snap-in to manually remove enough of the server attributes so that you can try a successful reinstallation. This method does not perform cleanups of references to the server object outside the server's own container. We do not recommend that you use this method unless you intend to immediately reinstall the server in the same administrative group. This is because you may have to manually remove or edit many attributes on objects throughout Active Directory"

    Going to look at option #2 on Petri and report what I find.

    Thanks for the links!
    LVL 13

    Accepted Solution

    Sorry that was misleading. There is probably a reference to the old Exchange 2003 server that has to be removed using adsiedit. Let me see if I can find the correct step-by-step.

    Start ADSIEdit.
    Expand the Configuration Container.
    Expand CN=Sites.
    You will see three folders below sites:
    a. CN=Default-First-Site-Name
    b. CN=Inter-site Transports
    c. CN=Subnets
    Expand CN=Default-First-Site-Name.
    See if there is a referenc for the old Exchange 2003 server?

    CN = configuration
    CN = Services
    CN = Microsoft Exchange
    CN = Domain Name
    CN= administrtive groups
    CN = Servers
    See if there is a server reference for the old Exchange server.
    LVL 13

    Expert Comment

    Also you run adsiedit on the domain controller.
    LVL 1

    Author Closing Comment

    Ended up calling Microsoft.  It was a mix of a few things but this was included as part of our fix.

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