Outlook 2010 calendar issue

I have an unusal issue after an MS Office Office upgrade to 2010.  One user experiences a total calendar blank out different times throughout the day.  This will last from 5-15mins.  After which, the calendar items will re-populate after the blank out.

The user contacted me to see it "in real time".  To my surprise it was indeed blanked out.  She has multiple shared calendars from her dept.  So she uses them to view and she has admin rights to a few of them for meeting acceptance and scheduling.  It did not matter what calendar I checked and unchecked...all calendars were blank.

I was able to bring the calendars back by going to the MAIL tab and click SEND/RCV and Update folder.  Then clicked back into the CALENDAR icon and all calendar items were restored for every calendar.

I set the scheduling from 30min to every 1 min under SEND/RCV Advanced settings.  Is there any setting(s) to check on Exchange Server side, workstation registry etc...that will fix this issue?

Thanks in advance.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Check if the issue is happening only with the "Cached Exhange Mode"
- Check for any clue @ the "Sync Issues" folder
IMO, this shouldn't happen with the Online mode

> check if the OST files are scanned?
Do you have the OST files @ the remote\shared location? roaming profile?
shadowmantxAuthor Commented:
I will check on Monday on the suggested points.  Will post an update.  Thanks.

shadowmantxAuthor Commented:
Problem cleared up.  No issues today all day long.  I believe it was the setting to be scheduled to 1 min that did the trick.

@e aravind - I checked the suggestions you made and here are the following.  No Cached Mode, No issues in Sync folder, OST are scanned and located on remote pc and No roaming.

Thanks for your help.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
shadowmantxAuthor Commented:
Scheduled 1 min updates on SEND/RCV fixed issue.
shadowmantxAuthor Commented:
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.