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Problem upgrading iTunes to 10.5.0

When Upgrading iTunes to 10.5.0 on a Windows XP PC,  the error message was: "There is a problem with this Windows Installer Package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor.

I've tried uninstalling and reinstalling iTunes and Quicktime all without any success.
I've also tried a repair through Add/Remove programs - no success.
I have the latest Windows updates and I also installed Windows Installer Package 4.5.

The last message I got was:   "The installer encountered errors before iTunes could be configured. Errors occurred during installation.  Your system has not been modified.  Please run the installer again or click Finish to exit."

Please help!
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tcexperts77
Asked:
tcexperts77
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2 Solutions
 
Chris MillardCommented:
Do a web search for the "Windows Installer Cleanup Utility". Run this, then try the iTunes installation again
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jmcmunnCommented:

Dumb question, but have you rebooted?  Sometimes rebooting will clean up the broken installer messages.  Especially if you have not rebooted since installing/updating windows installer.  Otherwise the cleanup utility mentioned above might indeed help to get iTunes off the machine, in which case you can do a full clean install.

Cleanup utility download (no longer MS supported)
http://majorgeeks.com/download.php?det=4459

Microsoft also has their new "Fix It" utility that is their current preference.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
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tcexperts77Author Commented:
I've tried all your solutions and nothing has worked - i rebooted every time! There is no change whatsoever with the message.
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jmcmunnCommented:
Have you tried re-downloading a new version of the install?  Perhaps the one you downloaded has been corrupted.
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tcexperts77Author Commented:
Yes - that was the first thing i did - V4.5 i believe (V 5 was for Windows 7)
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tcexperts77Author Commented:
Yes - that was the first thing i did - V4.5 i believe (V 5 was for Windows 7)
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jmcmunnCommented:

Have you tried everything listed in this link?

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/cant-update-itunes-windows-installer-service-cant/2660ce93-788e-4949-ab56-fbee6e6677f1

Specifically, have you removed old versions of Quicktime as well before doing a full reinstall?

Also, can you try to track down an instal log for iTunes and maybe we can find some useful information there.
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tcexperts77Author Commented:
I couldn't find the iTunes install log and removing Quicktime did not solve the problem.  I solved the problem by removing everything related to Apple (iTunes, Quicktime, Bonjur, Apple Application Support, Apple Mobile Device Support, etc).  As I was uninstalling these programs, I noticed they could not uninstall unless I closed some additional, non-apple programs (Evernote & Bluenote).  So, when I installed iTunes, I made sure to "end task" for these programs as well.  The install of iTunes went perfectly.
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tcexperts77Author Commented:
removing Quicktime was a good start and I am awarding the points mostly for the effort.  It would be hard to solve this unless you were sitting there and going through everything as I did (that's how I noticed the issue with the non-Apple programs.  NOTE:  There was no problem with the Windows Installer.   TCExperts
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