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Rights messed up by virus URGENT!!

Honnored Colleagues

I'm really in deep **** here!

A Windows7 Pro pc belonging to a VIP customer (my wife) has been strucked by virus wich it seems I have cleaned out now.
However even everything looks pretty normal I have some serious issues with user rights.

The pc was running mail with a terrible client called Incredimail 2.0.
This has been destroyed by cleaning out the virus.
There is NO WAY that you can transfer data from Incredimail unless you run a "Data Transfer" within Incredimail which is not possible because the main exe file is damaged.

Ok enough history - to the issue:

The install program fails due to missing permission to the file.
First it said, that the user to do this you needed permission from user "System" .
Then I checked rights and made sure that permission was granted to everyone.
Then I transfered ownership to local user currently logged on called "BIB"

Then I try to reinstall but now it says that I need permission from BIB???

HEEEEEEEEEEEEEEEELP!!!
 
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Ohmit
Asked:
Ohmit
1 Solution
 
Gerwin Jansen, EE MVETopic Advisor Commented:
>> This has been destroyed by cleaning out the virus.
What virus or virus(es) were cleaned from the system?
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OhmitAuthor Commented:
Yeah I know this is done by the virus but isn't there a way to rebuild this?
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John HurstBusiness Consultant (Owner)Commented:
Open cmd.exe with Run as Administrator. At the prompt, run SFC /SCANNOW , allow to complete and restart. Any improvement?

Do a Windows Repair:
http://windows.microsoft.com/en-CA/windows7/products/features/startup-repair  or

http://www.sevenforums.com/tutorials/681-startup-repair.html

If these do not repair the computer, back it up and reinstall Windows.  .... Thinkpads_User
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Gerwin Jansen, EE MVETopic Advisor Commented:
>> Yeah I know this is done by the virus but isn't there a way to rebuild this?
Besides doing what thinkpads_user is suggesting, in case of a virus infection it is good to know which virus you had. This way we can lookup the virus characteristics and look for repair possibilities for that virus.
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ded9Commented:
Reset security permissions to default

First install subinacl
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=23510

Then download reset.cmd.txt and rename it to reset.cmd and run it as administrator

https://skydrive.live.com/?cid=27e6a35d1a492af7&id=27E6A35D1A492AF7%21533


After running subinacl reboot computer and check. Before you run subinacl uninstall all security software and make sure your are not connected to the net.



Ded9
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ded9Commented:
Creating a new user account is a better option in case of virus infection..



Ded9
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