Rights messed up by virus URGENT!!

Posted on 2011-10-22
Last Modified: 2012-05-12
Honnored Colleagues

I'm really in deep **** here!

A Windows7 Pro pc belonging to a VIP customer (my wife) has been strucked by virus wich it seems I have cleaned out now.
However even everything looks pretty normal I have some serious issues with user rights.

The pc was running mail with a terrible client called Incredimail 2.0.
This has been destroyed by cleaning out the virus.
There is NO WAY that you can transfer data from Incredimail unless you run a "Data Transfer" within Incredimail which is not possible because the main exe file is damaged.

Ok enough history - to the issue:

The install program fails due to missing permission to the file.
First it said, that the user to do this you needed permission from user "System" .
Then I checked rights and made sure that permission was granted to everyone.
Then I transfered ownership to local user currently logged on called "BIB"

Then I try to reinstall but now it says that I need permission from BIB???

Question by:Ohmit
    LVL 37

    Expert Comment

    by:Gerwin Jansen
    >> This has been destroyed by cleaning out the virus.
    What virus or virus(es) were cleaned from the system?

    Author Comment

    Yeah I know this is done by the virus but isn't there a way to rebuild this?
    LVL 89

    Expert Comment

    by:John Hurst
    Open cmd.exe with Run as Administrator. At the prompt, run SFC /SCANNOW , allow to complete and restart. Any improvement?

    Do a Windows Repair:  or

    If these do not repair the computer, back it up and reinstall Windows.  .... Thinkpads_User
    LVL 37

    Expert Comment

    by:Gerwin Jansen
    >> Yeah I know this is done by the virus but isn't there a way to rebuild this?
    Besides doing what thinkpads_user is suggesting, in case of a virus infection it is good to know which virus you had. This way we can lookup the virus characteristics and look for repair possibilities for that virus.
    LVL 30

    Accepted Solution

    Reset security permissions to default

    First install subinacl

    Then download reset.cmd.txt and rename it to reset.cmd and run it as administrator

    After running subinacl reboot computer and check. Before you run subinacl uninstall all security software and make sure your are not connected to the net.

    LVL 30

    Expert Comment

    Creating a new user account is a better option in case of virus infection..


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