After updating WIN7 Outlook started having problems. There were bizarre behaviors that I couldn't sort out, or keep track of.
In the end I ran "AFB Outlook Backup" to protect the data in the pst file; data, Rules, sigs, etc. then put in the Outlook CD and ran the "repair" option; but that didn't solve all my problems.
At this point I get email which I can read; in the Reader pane; sometimes. But sometimes I can see the contents of the email in the reader pane on the right and sometimes the reader is just blank. I've seen it go blank over time; it's there, then it's gone.
This disappearing act occurs when I move through individual emails; watching the reader on the right. As I go from message to message there is a point when the messages are no longer visible. The disappearance seems to be triggered by moving to another day on the list. I've seen the content in the reader come and go and there seems to be no consistency.
When I click on links in the messages I get a "General Failure" error and when I click Reply and start to type I get a "encountered problem..." error message.
At some point, while clicking on "in box" messages, the reader just goes blank.
If I restart Outlook I sometimes get different "add-in" error messages; click yes and the process starts all over.
Note: I ran "AFB Outlook Backup" Restore option on my laptop; using the backed up file I created on my desktop, and Outlook misbehaves in a similar, as well as some rather bizarre way, there too. Could this be some kind of virus?
My question. How do I get out of this mess and get Outlook running normally again; on both computers?
When I post this I will re-install Outlook on my laptop to see if that will help.