"you do not have access to logon to this session"

Customer has been using remote desktop for quite some time.  The configuration was Server 2003 domain on a XPpro PC.

The 2003 sever died, so I replaced it with Windows Server 2008 standard.  Nothing else is changed.  I can remote into her local PC from within the LAN any time.  But when we try from outside, it no longer works, giving the error: "You do not have access to logon to this session".  What am I missing?  Is it a policy issue?

Thanks for any help on this issue.
Who is Participating?

On the 2008 server, add her account to to the "Remote Users" group.  This link should help:


Also, make sure that the XP machine has the latest version of Remote Desktop installed.  Here is a link to the latest version:

dmacyAuthor Commented:
The suggested XP update was the solution!  Thanks!
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