Create/Copy New user option not there in AD SBS 2003 server

Posted on 2011-10-22
Medium Priority
Last Modified: 2012-05-12
We need to create a new user in the sbsusers organization and the option is greyed out.  Don't have the option to copy an existing user either.  Also tried in the Server Manager Users and can't there either. SBS 2003 server SP2. We can create new users in the Users org but not sbsusers.  Did have a licensing issue with just added 10 more licenses and still get same result? Any ideas? Thanks.
Question by:robbietwilson
  • 2
  • 2
LVL 24

Expert Comment

ID: 37013102
This issue may occur if the MyBusiness -->Users --> SBSUsers OU is missing or moved within Active Directory Users and Computers. If you move this OU back to the original location then the wizard should work properly.


Author Comment

ID: 37015615
Sorry for the late reply back.  Thanks for your response.  Yeah, checked that and it is in the right place.  I can't even add a user or copy a user in Active Directory Users and Computers for this OU. Those options are greyed out.
LVL 24

Accepted Solution

Sandeshdubey earned 1000 total points
ID: 37015766
Active Directory Users and Computers click on view tab and select advance features if not selected.
The OU you are facing the issue rignt click on it and select properties.In properties select the security tab and check is any deny permission select to the user account you are using.Add the user account with full permission and check if it works.


Author Closing Comment

ID: 37015795
That did it.  I didn't even think to check rights on the OU. No one was denied but most were empty. Added Domain Admin and all good. Thanks for reply and help.

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process allows computer passwords to be managed and secured without using LAPS. This is an improvement on an existing process, enhanced to store password encrypted, instead of clear-text files within SQL
A bad practice commonly found during an account life cycle is to set its password to an initial, insecure password. The Password Reset Tool was developed to make the password reset process easier and more secure.
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…
Attackers love to prey on accounts that have privileges. Reducing privileged accounts and protecting privileged accounts therefore is paramount. Users, groups, and service accounts need to be protected to help protect the entire Active Directory …
Suggested Courses

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question