The previous network administrator of a customer of us has run backup exec with the admin account. I like a nice structure on a server so I want to change this to a service account for backup exec. The company is using a SBS 2011 so I added a new administrator to the domain.
I have also followed this guide on symantec, but still with the service account it isn't functioning:
When I want to start a backup, the error is shown "Ready, No media servers available". Also when I run backup exec under the new service account, all of my backup-to-disk-folders are offline and it takes a couple of minutes for the first folder to go online. When I want to backup to this folder, also the same error. When I use the admin-account (which is working) all of my folders go instantly online. Guess that there lies the problem, but I am not certain.
Thanks for your help already!!