Link to home
Start Free TrialLog in
Avatar of ensite31
ensite31

asked on

printer install problem on MAC

Hello Folks,

I have very little experience of MAC, but we have a new MAC with Lion 10.7 OSx.

I have a new Brother printer and the supplied software doesn't support the new Lion OS, so I downloaded an install package from the Brother website (three times already, and file size is OK when it comes down), but when I attempt to launch it, the program minimises down to the task bar and nothing happens ?

Any ideas would be appreciated .. thanks
Avatar of strung
strung
Flag of Canada image

What model Brother?
What happens when you click on the icon in the task bar?
Also, how is the brother connected? Wireless, ethernet or USB?
Also, you may not even need downloaded software. Have you tried just adding the printer in the Print and Fax preferences panel?

Connect your printer and make sure it is ON (not asleep).

Pull down the Apple Menu to System Preferences, the choose the Print and Fax preference panel. To add a printer click on the + button and the bottom of the printer list window. Then click not the default tab. If your printer shows up in the list, just double click it.
ASKER CERTIFIED SOLUTION
Avatar of strung
strung
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of ensite31
ensite31

ASKER

many thanks strung, that worked a treat. Brill !
thanks again for your prompt help.!