[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

printer install problem on MAC

Posted on 2011-10-23
6
Medium Priority
?
297 Views
Last Modified: 2012-05-12
Hello Folks,

I have very little experience of MAC, but we have a new MAC with Lion 10.7 OSx.

I have a new Brother printer and the supplied software doesn't support the new Lion OS, so I downloaded an install package from the Brother website (three times already, and file size is OK when it comes down), but when I attempt to launch it, the program minimises down to the task bar and nothing happens ?

Any ideas would be appreciated .. thanks
0
Comment
Question by:ensite31
  • 4
  • 2
6 Comments
 
LVL 53

Expert Comment

by:strung
ID: 37013865
What model Brother?
What happens when you click on the icon in the task bar?
0
 
LVL 53

Expert Comment

by:strung
ID: 37013866
Also, how is the brother connected? Wireless, ethernet or USB?
0
 
LVL 53

Expert Comment

by:strung
ID: 37013871
Also, you may not even need downloaded software. Have you tried just adding the printer in the Print and Fax preferences panel?

Connect your printer and make sure it is ON (not asleep).

Pull down the Apple Menu to System Preferences, the choose the Print and Fax preference panel. To add a printer click on the + button and the bottom of the printer list window. Then click not the default tab. If your printer shows up in the list, just double click it.
0
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

 
LVL 53

Accepted Solution

by:
strung earned 2000 total points
ID: 37013872
0
 

Author Comment

by:ensite31
ID: 37013956
many thanks strung, that worked a treat. Brill !
0
 

Author Closing Comment

by:ensite31
ID: 37013958
thanks again for your prompt help.!
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you other experts are anything like me you are always looking into and testing out new features. While I was doing some research one day I ran across an app that I installed on my Mac and used as a security system. Mac OS X: SecureHome uses your …
We could spend the next millennium discussing the differences of the Mac and Windows platforms. The next century will continue to have fanatics on both side of the equation and neither side will win the war. However, that’s not why we are here. W…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Is your data getting by on basic protection measures? In today’s climate of debilitating malware and ransomware—like WannaCry—that may not be enough. You need to establish more than basics, like a recovery plan that protects both data and endpoints.…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question