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no mouse in xp

Hi,
i have an xp system that has one problem..
the mouse doesnt work..it isnt hardware as the mouse works if I boot from cd or usb.
The mouse does work however if I remote to the machine.

no event log errors, mouse appears in control panel and ..even when i create virtual PC version of this system there is no mouse unless I remote desktop to it.

would love some clues
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wolfcamel
Asked:
wolfcamel
2 Solutions
 
greg-hawkinsCommented:
corrupted driver maybe? or perhaps a service has been dissabled?
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ProtechCTCommented:
Possibley hidden in the control panel>mouse ???
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John HurstBusiness Consultant (Owner)Commented:
The basic mouse driver is built into XP - no additional drivers needed. Try two things:

1. Is "no mouse" also true in a different windows user profile? It could be a profile issue.
2. Start XP as Administrator, open a command prompt and run SFC /SCANNOW (System File Checker). Allow to complete and restart. Any change?

.... Thinkpads_User
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coolfigerCommented:
this was a driver issue i had . Try uninstalling the  usb ide and other controller drivers. This fixed my problem. I had installed drivers that came with the MB for ps2 usb ide etc and it messed up my mouse.
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wolfcamelAuthor Commented:
as an update:
user profile makes no difference - no mouse before login
sfc says no problems
going to copy mouclass.sys driver from another system as a test but not holding my breath
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John HurstBusiness Consultant (Owner)Commented:
You might have some luck with the driver from another system, but XP has everything on board, and SFC did not find any issues.

Be ready to re-install Windows XP at this point. .... Thinkpads_User
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wolfcamelAuthor Commented:
too many apps that need to stay, and we can remote into this machine to use it just for those apps
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wolfcamelAuthor Commented:
just another update and I might be foreced to close this question.

I moved the original PC into a Virtual PC on a Windows 7 box as the client has a database app that was written for them about 10 years ago that we have no way of reinstalling/moving etc, and we had been getting concerned about the welfare of the original PC - especially with no mouse.

As I said - there was no mouse in the virtual environment, as I expected as it was obviously software related. However, when I installed the integration features into the virtual PC there is now a mouse. So obviously the remote desktop and the integration features include their own mouse (and keyboard) features that work around the problem.

For anybody else reading this in future..
I installed microsoft intellipoint drivers, I replicated the mouse settings in the registry and I copied the drivers from a working PC over. All to no avail. in device manager it would always say "the device cannot start" on the mouse
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John HurstBusiness Consultant (Owner)Commented:
I think your basic (real) system is somehow hosed. I know you don't want to reinstall, but that is probably the only real solution other than to leave as is or virtualized.  .... Thinkpads_User
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wolfcamelAuthor Commented:
If someone has a similar problem in future - these would be the best two suggestions.
Thanks for your help
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John HurstBusiness Consultant (Owner)Commented:
@wolfcamel - I was very pleased to work with you and assist. Thanks very much. ... Thinkpads_User
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