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How do I push a shortcut to the Staffs desktops on a Windows 2003 Domain?

I have a Windows 2003 server and a mix of Windows XP Pro and Windows 7 Pro clients.  I wish to place a shortcut on the desktop anytime a staff member logs into a domain machine, so they can create trouble tickets.  What do I need to do to configure the domain controller to do this?
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Can you provide more detailed directions on how to do this.  Also if we did it that way and say a teacher logs onto a student computer, then the student logs back on, wouldn't the shortcut still be there?  Idealy it will only appear when a staff member logs in.
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I'm leaving for the day.  I'll have to come back and try again another day.