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What does this mean?

See attached - what does the yellow triangle mean?  Thanks -
dpsmithers.pdf
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dpsmithers
Asked:
dpsmithers
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8 Solutions
 
Stelian StanCommented:
It could be because you don't have connection to that printer.
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Chad-MCommented:
It could mean lots of things. Somthing stuck in the print que, printer jam, wrong driver. Double click on it and it should say what is wrong under the status. If all else fails remove the driver and add it back to your network.
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Gerwin Jansen, EE MVETopic Advisor Commented:
Out of toner, out of paper etc. Like Chad-M suggests: click on it and find out the details.
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David Johnson, CD, MVPOwnerCommented:
looks like its missing a driver.. right click and troubleshoot.
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dpsmithersAuthor Commented:
There's a yellow triangle on the top line, next to OFFICE -
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David Johnson, CD, MVPOwnerCommented:
again a probable driver missing issue.. right click and select troubleshoot.
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Feroz AhmedSenior Network EngineerCommented:
Hi,

Yellow Triangle means Printer drivers are not installed properly,or wrong drivers are installed.
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dpsmithersAuthor Commented:
I can't get the HP ColorJet 3500 to make a "connection" - any configuration hints?
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Chad-MCommented:
Change the netowrk cable if you have a ethernet tester give it a try.
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Stelian StanCommented:
How is that printer connected with your computer (USB, network cable, LPT)?
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dpsmithersAuthor Commented:
USB -
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dpsmithersAuthor Commented:
I'll try it when I'm in the office Tuesday - thank you -
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dpsmithersAuthor Commented:
OK, I found a comment called "solved! windows 7 driver solution for HP color laserjet 3550" and followed the directions, which are:  


  1) Went to HP and downloaded the Vista 32-bit drivers for the 3550, unpacking them at C:\HP CLJ3550\ as suggested by the driver file.

  2) In Devices & Printers, did <Right-Click> <HP 3550> <Properties> <Hardware tab>

  3) I selected the first "Device Function" <DOT4USB> then did <Properties> <Change Settings> <Driver tab> <Uninstall>.

  4) I then selected the second and third Function (which were <HP Color LaserJet 3550> and <IEEE 1284.4 compatible printer> and did the the <Properties> ... <Uninstall> for each.

  5) I disconnected the USB to the printer, went back to Devices & Printers, and selected <Add a Printer>.

  6) I selected <Add a local printer> <Use existing port DOT4_001> <Next> <Have Disk> <C:\HP CLJ3550> <OK> and installed the printer.

  7) It would not work unless I "let" Windows make it the Default Printer

  8) After it was finished, I did <Right-Click> on my preferred printer and selected <Set as default printer>, and everything worked.

 
Here's the prooblem, when I got to #3, I could not click properties, presumably because I don't have anything installed.  So....I've downloaded the driver, what to do now?  Thanks!
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MereteCommented:
I just wanted to add I have the same, it seems windows identifies with printers twice maybe one for public and one default, once one is made default it works just fine, your wroks fine right?
I dont think it's anything to worry about as you can see I have the same and always been like that.
printer.jpg
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MereteCommented:
Well your old printer has a problem.
Just remove the device, then unplug the newer Printer plug in the older and install, once installed power off and unplug and plug in the newer make it default and both should ok.
It is often the sequence of when you connect things in.
You also have a problem with a drive with office?
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dpsmithersAuthor Commented:
I think my problem is Windows 7 - I've tried every suggestion and I can't get any of them to work.  Is there a way to install an older version of Windows and still keep Windows 7?
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MereteCommented:
I dont believe its windows 7, windows 7 is very simple and versatile with installing older programs, my cannon is an old printer but installed so easy.
My old games, old programs all runfine but you must be the administrator.
With plug and play it is the nature of all windows that you close and remove all other devices otherwise it is possible they cross  and could cause a conflict
Since the default printer functions just fine just remove the otrher one.

If you installed the new printer while the old was connected> USB is funny like that.
How new is your system?
Is it USB 2 and or USB 3?
If you just pull out the USB cable while 2 printers are inserted windows may not have released it.
Looks like you had another device connected as well called office.
dpsmithers windows 7 functions very similar to xp it jus takes a little time to get used to the different interface bling side of things.
What I would do if your not happy with just removing the old printer unplug everything
and uninstall all printers
then connect the one that says Office
windows may say this has problem, fix it for me.
How easy is that.
then remove office and plug in the old printer
windows may say found new hardware but the drivers are wrong asks you do want windows to fix it?
 then once it's installed, unplg it and the connect the new printer windows will say found new hardware again.
That is the way you have install hardware of similar devices in XP as well
unless the device is 25 years old then it should be replaced.

If you have a supporting video card and ram etc you can run xp in virtual mode on windows 7
 but is only available on Windows 7 Professional and Windows 7 Ultimate
http://www.microsoft.com/windows/virtual-pc/download.aspx
http://www.microsoft.com/windows/virtual-pc/



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dpsmithersAuthor Commented:
Sorry - I'm out of town till Monday -
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dpsmithersAuthor Commented:
Everyone of you helped solve the issue - thanks.
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