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Issues with cleaning the TL4000 Drives

Posted on 2011-10-24
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Hello,

I have a TL4000 and the 4 drives show up as "Dirty" in the Web Interface and require cleaning becasue till that is done the backup software that we use (Netbackup) will not start.

I see an error in the logs of the Netbackup software that the cleaning must be done.

I inserted a cleaning tape in I/O SLOT 1 and when I move it to any of the 4 drives of my libarary the cleaning does not start which is odd becasue I have done this before and as soon as I would move the CT in the drive the cleaning would start but not in this case.

So i tried with another cleaning tape maybe the first one was broken or damaged but even the second one did not work and the cleaning does not take place.

Now 2 cleaning tapes cant be broken at the same time can they? Does anyone have an idea as the what is going on?

I have rebooted the libarary multiple time but to no avail!

Thanks in Advance
K
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Question by:kerry_dsouza
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Gerald Connolly earned 2000 total points
ID: 37020893
Does the cleaning tape have a label?
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