Delete contact lists from BlackBerry?

Posted on 2011-10-24
Last Modified: 2012-08-13
How do you delete contact lists from a BlackBerry?
This blackberry has 3 contact lists on it and they're basically duplicates of each other.
I'm trying to get them deleted and then sync the blackberry with local contacts on the user's Outlook 2010 client, which I'm assuming it can do wirelessly as we run a BES server.

The contact lists on the blackberry are not the same as what I'm showing on the user's Outlook client. They just have a single "Contacts" folder in Outlook.
Question by:garryshape

    Author Comment

    Blackberry 8700
    LVL 11

    Accepted Solution

    If the user on bes, plz go to contacts, options, choose the desktop option and type rset( u won't see anything on screen) and choose yes for the prompt you get asking whether toerase everything and reload frm server.

    Author Comment

    Ah ok so that's on the Blackberry options, right? Not in the BES options
    LVL 11

    Expert Comment

    Thts on the device.
    LVL 20

    Assisted Solution

    by:Iain MacMillan
    you might want to turn off wireless sync on the handset before you do this, just incase it syncs and wipes Outlook too.

    you could then link it to Desktop Manager on the user system, and manually and very quickly re-sync the Contact folder back onto the handset, then re-enable Wireless sync in the Contact options menu.

    Author Comment

    Ok thanks I've done that and I think it's updating now still even though I turned wireless sync off.

    However I still see three contact lists called "Desktop"
    But now just the first one has the contacts, the other 2 are empty.

    Author Closing Comment

    Thanks a lot guys, that worked.
    I guess it still keeps the contact "list" names, even though it clears out each lists' contacts.
    Not a big deal though. I'd rather keep them there and just have 1 now set correctly and updating properly, than to reset over the BES.

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