Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 689
  • Last Modified:

Delete contact lists from BlackBerry?

How do you delete contact lists from a BlackBerry?
This blackberry has 3 contact lists on it and they're basically duplicates of each other.
I'm trying to get them deleted and then sync the blackberry with local contacts on the user's Outlook 2010 client, which I'm assuming it can do wirelessly as we run a BES server.

The contact lists on the blackberry are not the same as what I'm showing on the user's Outlook client. They just have a single "Contacts" folder in Outlook.
0
garryshape
Asked:
garryshape
  • 4
  • 2
2 Solutions
 
garryshapeAuthor Commented:
Blackberry 8700
0
 
junaidITCommented:
If the user on bes, plz go to contacts, options, choose the desktop option and type rset( u won't see anything on screen) and choose yes for the prompt you get asking whether toerase everything and reload frm server.
0
 
garryshapeAuthor Commented:
Ah ok so that's on the Blackberry options, right? Not in the BES options
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
junaidITCommented:
Thts on the device.
0
 
Iain MacMillanCommented:
you might want to turn off wireless sync on the handset before you do this, just incase it syncs and wipes Outlook too.

you could then link it to Desktop Manager on the user system, and manually and very quickly re-sync the Contact folder back onto the handset, then re-enable Wireless sync in the Contact options menu.
0
 
garryshapeAuthor Commented:
Ok thanks I've done that and I think it's updating now still even though I turned wireless sync off.

However I still see three contact lists called "Desktop"
But now just the first one has the contacts, the other 2 are empty.
0
 
garryshapeAuthor Commented:
Thanks a lot guys, that worked.
I guess it still keeps the contact "list" names, even though it clears out each lists' contacts.
Not a big deal though. I'd rather keep them there and just have 1 now set correctly and updating properly, than to reset over the BES.
0

Featured Post

Prep for the ITIL® Foundation Certification Exam

December’s Course of the Month is now available! Enroll to learn ITIL® Foundation best practices for delivering IT services effectively and efficiently.

  • 4
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now