Uninstall a patch using sccm 2007

Posted on 2011-10-24
Last Modified: 2013-11-21
I made the mistake of installing KB2393802 to our enterprise.  We have a conflict with many of the laptops which causes blue screens and a "Stop 7F".  Does anyone know how to back out a patch using sccm 2007?
Question by:sysadmin-ee
    LVL 31

    Accepted Solution

    1. Check out this article to determine a silent command line to uninstall the patch
    2. Test the uninstall command line on a client
    3. Create a package/program with the command line and advertise it to your clients
    LVL 13

    Assisted Solution

    by:Abduljalil Abolzahab
    I download KB2393802 and check for available switches but didn't found /uninstall switch, but most of exe has /uninstall switch, try to use steps that described by Mr. merowinger and when you'll test it on client write on CMD:
    WindowsXP-KB2393802-x86-ENU.exe /uninstall
    if success create package and program with this command line.
    LVL 7

    Expert Comment

    by:George Simos
    One question please, how did you installed the update?

    1) Via SCCM's Update Mechanism
    2) Via WSUS
    3) something else

    If you answer the above then we wiil be able to help you with the most adequate solution.
    LVL 29

    Assisted Solution

    Generally uninstall information is saved in the security bullitins see link below.

    In this case it's

    You can use /? for switches but normally /quite /norestart are the most common switches.

    You can wrap this in some code or batch file to check if the folder exists and then execute.


    Author Comment

    Since Microsoft has stated the patch that caused the conflict is a good patch, we decided to update the conflicting program which were the Intel chipset video drivers.  For those of you with similar issues you can see the fix here:

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