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Outlook 2010 mailbox says it's over limit but Exchange has no storage quotas set for this user.

Posted on 2011-10-24
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Last Modified: 2012-05-12
Just completed a mailbox move from W2k8R2 with Ex2k10 to SBS2011.  Upon completion of the mailbox of one of the users, I get a message in Outlook (on 2 different computers) stating that the mailbox is full and I can't send/receive (however I still can).

Anyone?
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Question by:creativenetworks
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Expert Comment

by:morpheios
ID: 37020277
Look at Mailbox Store properties - there are mailbox limit value - just increase it.

http://technet.microsoft.com/ru-ru/library/gg563805.aspx

Change Exchange Server 2010 mailbox sizes
In Server Windows SBS 2011 Standard , the mailbox database and the individual mailboxes have a size limit of 2 GB. If the size limit of the mailbox database or the individual mailboxes on the Source Server is more than 2 GB, you must manually change the size limits on the Destination Server.

To change the size limit of the mailbox database
On the Destination Server, click Start, click All Programs, click Microsoft Exchange Server 2010, and then click Exchange Management Console.

Click Continue in the User Account Control dialog box.

In the Exchange Management Console navigation pane, expand the Organization Configuration node, and then click Mailbox.

In the result pane, click the Database Management tab.

Right-click Mailbox Database <GUID>, and then click Properties.

Click the Limits tab, specify the mailbox database limits, and then click OK.
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Author Comment

by:creativenetworks
ID: 37020300
All Storage Limits are unchecked.
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Expert Comment

by:Chris
ID: 37020301
you can also try starting the mailbox managment process on that mailbox so it picks up the settings
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Author Comment

by:creativenetworks
ID: 37020343
Also tried using the SBS console to verify Mailbox storage.  Was unchecked.  Changed the size to 10gb and rechecked.
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Expert Comment

by:morpheios
ID: 37020774
Try configure individual mailboxes

http://technet.microsoft.com/en-us/library/aa998353.aspx

Prohibit send and receive at

Is it works?
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Author Comment

by:creativenetworks
ID: 37020804
One of the things this article states is:

Issue warning at (KB)   Use this check box and use the corresponding text box to specify the maximum storage limit in kilobytes (KB) before a warning is issued to the mailbox user. The value range is from 0 through 2,147,483,647 KB. If the mailbox size reaches or exceeds the value specified, Exchange sends a warning message to the mailbox user.

So it appears, by default, if the mailbox size goes over 2gb, you are going to get the message, which is what's happening here.  The mailbox is fully functional but there is a message bar that states "your mailbox if full".  So the question becomes, how do I over ride that default?
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Expert Comment

by:morpheios
ID: 37020846
2,147,483,647 KB = 2 TB Its maximum limit Exchange can hold

Is this options checked? What value selected?
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Author Comment

by:creativenetworks
ID: 37020868
Oh you're right.  I read this as 2gb not 2tb.  

What's funny is it is only sending out this error message.  It's not limiting me from send/receive.
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Accepted Solution

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creativenetworks earned 0 total points
ID: 37028719
I read an article that said to disable Exchange cached mode and enable it.  It worked just fine.
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Author Closing Comment

by:creativenetworks
ID: 37052393
Found the answer by myself
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