Internet Explorer 9 Issue

Posted on 2011-10-24
Last Modified: 2012-05-12
I have a computer that every time I right click a web page & choose "Convert to Adobe PDF" I get the error "An error has occurred in teh script on this page". The exact error is attached. What is wrong? What IE setting do I need to change? I am running IE9 & have tried running it in compatibility mode & several other settings & it still will not get past this error. Please HELP! Using any other browser is not an option. This is a 64 bit Windows 7 computer.
Question by:wantabe2
    LVL 66

    Expert Comment

    I would start here, to see if you can isolate EXACTLY  where you are being denied (my standard permissions troubleshooting steps)....

    Process Monitor

    Save this to the root of C as an Admin, and login the problem user. Do a RunAs with your Admin Credentials to launch it, and then set the the filter at the top to Include "Result" is "Access Denied" then "Include", and then try and recreate the errors by launching the app. Then go look at the logging, and it will tell you where the permissions are restrictive. Once you open those up, keep retrying until you get the desired results....
    LVL 17

    Expert Comment

    by:Chris Millard
    Are you running the 64 or 32 Bit version of IE? If you're using the 64 Bit version, try running the 32-Bit version
    LVL 15

    Author Comment

    It happens in both 32 & 64 bit versions of iexplore.exe
    LVL 17

    Expert Comment

    by:Chris Millard
    Is this on a workgroup, domain or standalone? Does the current user have local admin rights on the PC?
    LVL 89

    Expert Comment

    by:John Hurst
    What version of Adobe? I have this setup running with Adobe Acrobat V10 and it works fine (I just used it).

    If you are using V9 or V10, try doing an Acrobat Repair and also an IE9 Reset (Tools, Internet Options, Advanced). Reset takes IE back to out of the box condition so it clears web passwords. ..... Thinkpads_User
    LVL 50

    Accepted Solution

    LVL 30

    Expert Comment

    Problem might be caused by your security software...uninstall your security software...reboot and then check.


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