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I have to close outlook in order to send email - How do I fix this?

I can receive email fine; but, I have to close Outlook in order to send emails.  Then I have to re-open Outlook to continue working.  What can I do???
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ftv34p4s
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ftv34p4s
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1 Solution
 
Gary ColtharpSr. Systems EngineerCommented:
Exchange connection? Checked your offline status in the lower right? If this is a desktop have you disable Cached Exchange Mode?
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Andrew_CzCommented:
Is this Outlook connected to an Exchange server? Which version of Outlook?

Do you use POP3 or imap? Do your emails just sit in the Outbox? Need a bit more details.
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ftv34p4sAuthor Commented:
emails just sit in the outbox.  it is a POP3 connection.  Outlook 2007.
I tried to delete one of the emails in the outbox and got a message that said something about it was in the process of being sent.  Those are not verbatum words.
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Gary ColtharpSr. Systems EngineerCommented:
Anything stuck in the outbox? Maybe something with an attachment?
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ftv34p4sAuthor Commented:
several emails, but NO attachments
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Gary ColtharpSr. Systems EngineerCommented:
If there is nothing crucial, shift+delete the items in outbox and try a test email to a gmail or yahoo account. Watch the send/receive status for indications of any problems.
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Andrew_CzCommented:
It's possible that it's still trying to send it.  Cancel it, delete the msgs in the Outbox and try sending a new email.
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apache09Commented:
Check that you have Office 2007 SP1 or SP2 installed

There was a Known issue in Outlook 2007 where messages could get stuck in the Outbox.
This was initially resovled in SP1

However, SP2 is now available and should resolve the problem

http://www.microsoft.com/download/en/details.aspx?id=5

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ftv34p4sAuthor Commented:
ran svcpk2 & was then able to clear the email in the outgoing folder.  things appear to be working fine.  thanks to all
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ftv34p4sAuthor Commented:
Again, thanks to all
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