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SharePoint 2010 users found in User profile but not in site

I inherited a SharePoint 2010 setup that was in the process of being setup. The location of the SharePoint system out in the cloud required a one-way trust be setup and that was already completed. However the scheduling of the user profile sync from our AD needed to be setup and that went pretty well.. I can search through user profiles for most anyone without an issue in Central Admin.

The problem comes down to when I go to the portal site, and use the people-picker to populate the users into the groups that were setup already. Any one who did not already have access to the portal site already can not be used populate the SharePoint groups. If I go to the index and try to search I get a call back error.

I know I am missing something here.

Member_6283346

Hi!Can you see these users in Users list on root web of your web application (the Users list is hidden and can be viewed using special tools like SharePoint Manager 2010)? If users are not on the list, then you can to try to add them to the list by calling EnsureUser for each user (I can provide a PowerShell script for that).
Note, that the users list has lazy initialization - users get added to this list, when user visits web for the first time.

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j2luce

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j2luce

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Simply no one answered as it turned out to be an extremely taxing proposition to correct. We ended up calling Microsoft Tech Support as we were behind on the deployment day and after 3 days finally got the issue corrected.