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Outlook 2010 searching

When searching with inbox selected in the folders, if we use lower case in the search criteria, we get no results.  If we use upper case using the same word, we get results.  Occasionaly the lower case will give results.  Tried turning on the Windows Search service, doesn't seem to make a difference.

Outlook is not connected to an Exchange server, pop3 account.
.pst is 750 meg
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Cyber_Junkie
Asked:
Cyber_Junkie
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
What OS? Outlook 2010 search works best with Windows 7. I have Outlook 2010 POP3 on Windows 7 and the search is good. I set my search options in Windows 7 and use it.  See below for the way I set Outlook 2010 search:

 Outlook-2010-Search-Options1
.... Thinkpads_User
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Cyber_JunkieAuthor Commented:
We are running Win7 x64.  The sources is set to update, current Windows search is not installed.  Everythint else is default.
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John HurstBusiness Consultant (Owner)Commented:
Windows 7 Search is very good overall. So I would enable Search and Indexing and use it. Make sure your search options include Outlook (users folder) and make sure indexing is on. Then rebuild it.

.... Thinkapds_User
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apache09Commented:
I would check that Office 2010 SP1 is installed

There are several search and Search Index issues that are addressed in this Service Pack

http://support.microsoft.com/kb/2460049

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John HurstBusiness Consultant (Owner)Commented:
Windows 7 comes with Search; you don't need to install it. Check through the following sequence:

1. Enable Indexing:

 Windows7-IndexOptions3
2. Check the options:

 Windows7-IndexOptions
3. Set the locations:

 Windows7-IndexOptions2
Restart, then rebulld the index. .... Thinkpads_User
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John HurstBusiness Consultant (Owner)Commented:
In the first picture above, also enable Windows Search. The picture above was too small to show it all.

 Windows7-IndexOptions4
... Thinkpads_User
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Cyber_JunkieAuthor Commented:
I have tried these steps.  Each time I reboot, the windows search service is disabled.  I have created a batch file to set the service to auto and start it, but after every reboot, it gets disabled.  Any suggestions?
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Cyber_JunkieAuthor Commented:
No solution given that worked.  I created the solution.
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