Contact information disappears on iPhone, iPad, Outlook
Posted on 2011-10-24
Hi Experts! First ever post!
Our CEO is experiencing a strange issue where contacts are going missing from his iphone/ipad/outlook. In some cases the contact name is still there but all information such as phone number, address etc goes missing. In some cases the whole contact goes, in others it keep the name and email address but deletes the other info.
There seems to be a weird issue with syncing somewhere but I don't know what device would be causing it. I doubt if it is Outlook as it would have been experienced by someone else before now.
The CEO has an iPhone, iPad2 and 2 other computers all linked to his Exchange 2010 account.
The only other thing to mention is that 2 PAs have read access to his contacts.