Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 214
  • Last Modified:

Pop account with exchange

Hi there,

We are having a heck of a time getting a pop account to work with exchnage 2010 in sbs 2011. We've verified the ports and bindings and chnaged the authentication, etc.....yet whenever we try and connect we get an error message. We verify that the log in is correct through owa.

Any help is appreciated.

0
sio2y
Asked:
sio2y
  • 3
  • 3
  • 2
  • +1
5 Solutions
 
JacobfwCommented:
Did you verify that POP service is running on exchange server? By default it is turned off for exchange 2010.
0
 
sio2yAuthor Commented:
We did.
0
 
evilsiCommented:
what is the error message? This will help alot with diagnosis..
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
JacobfwCommented:
After verifying the service is running, did you enable POP access for the individual users (after which a restart of the pop service is required again).
0
 
sio2yAuthor Commented:
We did verify that pop was enabled and restarted the service after everychange we made.

The error message we get is:

Log onto incoming mail server (POP3): Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR Authentication failed.
0
 
evilsiCommented:
Too obvious but are you prefixing the username with the domain name?

also dont use capital letters or spaces in usernames..

any help?
0
 
JacobfwCommented:
What authenitication method did you configure?
0
 
sio2yAuthor Commented:
We are cuurently using default settings: port 110
0
 
SommerblinkCommented:
As evilsi states, the username needs to either be in the legacy format of domain\username, or in UPN format, which is a little easier to deal with (since you don't need to deal with spaces).

Finally, I would recommend using telnet to pop into the mailbox, just to ensure that the client isn't doing something stupid.
0

Featured Post

 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

  • 3
  • 3
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now