printers become unavailable after a few hours
Posted on 2011-10-24
I have a user that is running win 7 64bit. He is using an HP laserjet 1022N printer. Installed the 64bit drivers and it's been working fine for months. All of a sudden a few weeks ago, it happens once in a while, when he tries to print, it doesn't do anything, unless he hits the power button on the printer (to turn it off/on). It's like it goes into a sleep mode or something.
Since this is happening to 3 different uers, I know it has to be a network issue, but what on my network would cause this. What troubleshooting can I even begin to do when this occurs?
The only think I can think of, is that I upgraed my firewall software to a newer version around the time this issue started appearing.