Symantec Endpoint Protection v 12.1

Posted on 2011-10-25
Last Modified: 2013-12-09
I just loaded v.12.1 as a trial.  Since I have done that I am getting hammered by Trojan.Gen and Trojan.Gen2.  I can't seem to get rid of it and it continues to fly around the LAN.  Can I remove it via the console?  Can someone please help tell me how to get rid of this once and for all?  I have tried to run the Power Eraser on the workstation but it fails everytime.
Question by:PC4N6
    1 Comment
    LVL 23

    Accepted Solution

    Run a Full Scan with Malwarebytes:
    Tutorial on how to use Malwarebytes:

    If this does not resolve your issue then try ComboFix:

    When using ComboFix you need to STOP all your Antivirus/Antispyware as they could interfere with ComboFix.

    Here you can find a tutorial on how to use ComboFix:


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