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Password change takes a long time to take effect!

Windows Server 2008 DC

Policy requires that when new account user logs on for the first time , the user must change password. However, after entering the new password information, and pressing OK, nothing seems to happen for about five minutes. I thought the clients were hanging at first, but then after 5 mins, the next screen "customizing settings" appeared, and all was well.

What could be the cause?

These were XP clients and we have a second server replicating accounts on the first. This has never been a problem before today.
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Jason210
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Jason210
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4 Solutions
 
moon_blue69Commented:
Do they have roaming profiles and are the clients on a wan link? Is it being affected only on a certain computers or organisation wide?
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Jason210Author Commented:
Thank you moon blue69

The are roaming profiles, yes, butt he clients are all on LAN, with Cat5e cables (100MBits).

I have only seen this happen today, and it was happening in a classroom, so I don't know if it was a specific set of computers or a specific set of accounts. It's not an easy one to test.
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moon_blue69Commented:
It might be the start of the day, new term when everyone tries to login at the same time kept the logon services busy? Please see if the problem persits
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Jason210Author Commented:
Might be, but we've had class start like this before and usually changing the password takes less than 5 seconds.

This issue in itself is not so serious, but it worries me because it's a change, and could point to a more serious problem with the server.
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moon_blue69Commented:
I would at this point check to see the event log on the server. Please create a test user and disable roaming and try, this would isolate if its a roaming profile problem. Next thing to do is a performance monitoring on the system. I would try defragmenting the server as well.
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johnb6767Commented:
Only thislan segment where the classroom is? Maybe a dns issue?

Doubtful, but worth mentioning ...
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Jason210Author Commented:
The LAN is all one big LAN but the PCs have reserverd IP address. I checked the DNS and there were one or two records that were out of date for the a couple of  computers in question.

I'll need to check a few things tomorrow. I have made a test account and I'm going to try it out on my onw PC in my office.
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Jason210Author Commented:
All good suggestions but didn't solve this one. Thanks.
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