Windows XP Word 2003 "save as" freezes Word....

Posted on 2011-10-25
Last Modified: 2013-12-01

Windows XP Pro, Office Word 2003 freezes when try "save as" and open drop down selection...

Fully updated Windows and Office....  Is there any solutions?

Thanks (repair Office is done, no help)
Question by:Raikka_
    LVL 89

    Expert Comment

    by:John Hurst
    Try in a different user profile to see if the errror is profile dependent.

    Also consider uninstalling, restarting and reinstalling Office 2003 (15 minutes). This will not help if there is a profile error.

    Are you try to "save as" to non-existent drives?  Do a net use command to see if there are drives needing reconnection.

    ... Thinkpads_User
    LVL 4

    Accepted Solution

    the problem is u have some network locations saved (ex. mapped drive)
    if u leave word enough time (3-5 min) it will unfreeze.
    try to delete/unmap  non local drives/favorites.
    LVL 4

    Expert Comment

    Good advice by thinkpad there.

    Also you said you are up to date, but a quick read of thi may give you some ideas:

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