an unhandled win32 exception occurred in crw32.exe [1080]

I am working at a new client site today. They are a manufacturer and have to send out an inventory list every morning to their customers.

They have a .rpt file that they click on, Crystal Reports v8.5 opens
They click on the RUN icon and the report runs fine
They click on the EXPORT icon and select:
      FORMAT: TEXT
      DESTINATION: DISK FILE
then click OK
The choose export file dialogue box opens with the file name shown below.
When they click SAVE, the following is displayed:

Error:
Visual Studio Just-In-Time Debugger
An unhandled WIN32 exception occurred in CRW32.exe [1080]
Possible Debuggers:
      New Instance of Visual Studio 2005

This only happens on 5 of 12 reports. The rest create the file with no problems.

Any ideas?
RSchiererAsked:
Who is Participating?
 
RSchiererAuthor Commented:
The RUN icon is the lightning bolt that runs the actual report.
I found the problem in that the PC running the reports did not have 2 of the necessary dll files:
U2FTEXT.DLL
U2DDISK.DLL
after I found these on the internet and downloaded them to the proper folder on the PC, the export ran flawlessly.
thanks for the try guys.
0
 
mlmccCommented:
What RUN icon?  I don't recall a RUN icon in CR8 just a preview and export icons

mlmcc
0
 
vastoCommented:
Are there any subreports ?
0
 
RSchiererAuthor Commented:
I resolved the problem on my own.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.