Options available for creating email account via limited/easy-to-use console?
Posted on 2011-10-25
I am currently manage the environment for several SMB companies, with Exchange 2010 deployed at the sites.
Some of my customers are used to having the ability to create addresses easily via portal, as they did via their POP mail provider. And I am open to allowing this to take place, however I don’t want to direct them to using the Exchange console. I understand that I can have limited available options fort eh users…however I still don’t see it dumbed down enough. The option to direct them to the /ecp page will not meet requirements because you can’t create email addresses within it…unless I totally missed something.
So my question is what else is available? How can I allow an authorized individual the ability to create an email account, group, alias…but not via Exchange Console. Almost like a helpdesk limited function/role for the customer.
Thanks in advance