manch03
asked on
Windows XP Professional - remote desktop will not connect to anything
Hello. My users use remote desktop with no issues connecting to a remote pc/server within our network. I have one particular user that remote desktop has stopped working. No matter what, remote desktop will not connect to anything - it just hangs. I log in on the same pc and it works. We have cleaned out everything on the computer. Deleted the profile, etc. ran a virus scan but cannot get this one particular user to be successful using remote desktop This did work at one time, but not now. Every pc she logs into does this. So it has to be something loading when she logs in. We have checked the DC and she has nothing different than anyone else on the network. We are stumped as to where to look now We even deleted her account from the domain and created it again. Windows Server 2008 on a network running Windows xp professional.
If you deleted the account did you give her permission again to logon to stations through Remote Desktop?
as a test and you can remove her access again afterwards. Make that user a memebr of the local admins group on both the machines she is accessing and accessing from. To try and narrow it down. If it works the you know its a permission issue.
Regards
Regards
1-What error message does she get when trying to RDP?
2-Have you tried to RDP remotly from another PC?
3-Can you telnet the RDP port remotly?
4-Did your Internet IP address changed?
5-Can she RDP a PC in her own LAN, or can she, by enabeling local RDP, "telnet 127.0.0.1 3389"?
2-Have you tried to RDP remotly from another PC?
3-Can you telnet the RDP port remotly?
4-Did your Internet IP address changed?
5-Can she RDP a PC in her own LAN, or can she, by enabeling local RDP, "telnet 127.0.0.1 3389"?
ASKER
The remote desktop itself does not work at all - will not connect to anything. It just hangs - no matter what address she types into it, it just hangs (this happens only when this particular user logs in) - goes no where and does not generate an error. I can log into it or anyone else can log into the same workstation with our credentials and remote desktop works. This user's remote desktop does not work on any workstation she logs into. @ReneGe: 4 - no internet IP address did not change 5- Cannot RDP any place. Will try enabling local RDP and telnet.
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ASKER
I could move to another OU. I will try this.
Are you using roaming profiles?
ASKER
No - not using roaming profiles. I just moved her into a different OU - not sure she is still around - she is part time. I will see if I can contact her and use her password to try it out.
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I hope this helped.
Cheers,
Rene
Cheers,
Rene
ASKER
Yes - it seems like moving her out of the OU she was in and resetting her account.
Good job manch03!
Cheers,
Rene
Cheers,
Rene
ASKER