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Outlook/Exchange 2010

Posted on 2011-10-25
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Last Modified: 2012-05-12
I have a user that needs to get mail from a couple of domain accounts.  When I add the other accounts through account settings to her Exchange profile, they show up in Outlook just fine.  However, when I send emails to those accounts they are coming into her main inbox and not the inbox under those accounts.  I need to be able to have mail to those separate boxes be delivered to their respective inboxes and not her main one.  How do I fix this issue?
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Question by:PC4N6
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6 Comments
 
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Expert Comment

by:Comsyco
ID: 37025215
add send as permissions for the user and add the email you want to send as in the from box in outlook. Alternatively add seperate profiles but this could become annoying.
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Author Comment

by:PC4N6
ID: 37025275
She does not need to send anything.  She wants her account to be the sending account.  She only wants the mail from the other Exchange accounts to come in, but not to her main inbox.  She wants the mail to go to the inbox in the folder structure of the other account.
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Comsyco earned 1500 total points
ID: 37025340
oh right give full access to her account on each mailbox in exchange she can add additional mailboxes in outlook. To do this edit her account and click on more settings then advanced. You can then add mailboxes in this list and as long as she has permissions she will just she the other users mailbox. She will not have a copy this will be a direct link to the other mailbox so any emails deleted or read will show as such on the users mailbox on any other computers.
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Author Comment

by:PC4N6
ID: 37025397
thats how it is setup, but all the mail delivery is getting dropped in her main account inbox.  She needs them to be separated so she knows which account it is in.  If I send an email to one of the other accounts besides her main one, it gets delivered to her, but in her inbox not the inbox of the other account under her main account.  She has her main inbox then she has mailbox X with inbox, sent,etc and she has mailbox Y with inbox sent etc... all mail goes to main inbox.  Does that make sense?
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LVL 5

Expert Comment

by:Comsyco
ID: 37025452
what on earth... I didn't think that was possible...erm.. not sure An additional mailbox should be that.. it should be seperate. Could you post screen shots of the additional mailboxes screen?
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Author Comment

by:PC4N6
ID: 37056460
I will post screen shots as soon as I can get logged into her computer.
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