Link to home
Start Free TrialLog in
Avatar of Alex Bolla
Alex Bolla

asked on

Outlook/Exchange 2010

I have a user that needs to get mail from a couple of domain accounts.  When I add the other accounts through account settings to her Exchange profile, they show up in Outlook just fine.  However, when I send emails to those accounts they are coming into her main inbox and not the inbox under those accounts.  I need to be able to have mail to those separate boxes be delivered to their respective inboxes and not her main one.  How do I fix this issue?
Avatar of Comsyco
Comsyco
Flag of United Kingdom of Great Britain and Northern Ireland image

add send as permissions for the user and add the email you want to send as in the from box in outlook. Alternatively add seperate profiles but this could become annoying.
Avatar of Alex Bolla
Alex Bolla

ASKER

She does not need to send anything.  She wants her account to be the sending account.  She only wants the mail from the other Exchange accounts to come in, but not to her main inbox.  She wants the mail to go to the inbox in the folder structure of the other account.
ASKER CERTIFIED SOLUTION
Avatar of Comsyco
Comsyco
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
thats how it is setup, but all the mail delivery is getting dropped in her main account inbox.  She needs them to be separated so she knows which account it is in.  If I send an email to one of the other accounts besides her main one, it gets delivered to her, but in her inbox not the inbox of the other account under her main account.  She has her main inbox then she has mailbox X with inbox, sent,etc and she has mailbox Y with inbox sent etc... all mail goes to main inbox.  Does that make sense?
what on earth... I didn't think that was possible...erm.. not sure An additional mailbox should be that.. it should be seperate. Could you post screen shots of the additional mailboxes screen?
I will post screen shots as soon as I can get logged into her computer.