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iPad Activesync Not Working for Some Users - Exchange 2010

Posted on 2011-10-25
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So I have an iPad (Gen 1) that I am trying to get my exchange email on.  I am a domain admin and I have read the articles about making sure permissions are set or creating two accounts.   I dont want to go changing my permissions if it's going to cause other issues.

So I can set up my email and get the account to verify but when it says "Cannot Get Mail, Connection to server failed"

Can anyone lead me in the direction that I should go?
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Question by:Travis Hahn
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Alan Hardisty earned 2000 total points
ID: 37025094
In anticipation of your problem - I wrote an article about this very problem some time ago, which will hopefully resolve your issues:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2861-Activesync-Working-But-Only-For-Some-Users-On-Exchange-2007-2010.html

Being a domain Admin will stop this from working but there is a workaround:

http://retrohack.com/enable-activesync-outlook-anywhere-exchange-2010/
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Author Comment

by:Travis Hahn
ID: 37025174
If I do make that change; will it effect other area's of my Domain Admin rights?  I dont want to check that box; have it copy down permissions then find out that I am locked out of a web app or a system because of it.
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by:Alan Hardisty
ID: 37025226
Are you talking about the Inherited Permissions check box?  If you are - it won't affect anything Admin related and will be reset again after an hour maximum, but it should give you time enough to add your account to the mobile device and get syncing.

(Looks like the link above has changed since I added it to my blog :(( )
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Author Comment

by:Travis Hahn
ID: 37045187
Thank you that worked
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Author Closing Comment

by:Travis Hahn
ID: 37045190
Thank you
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by:Alan Hardisty
ID: 37045232
Excellent news - thanks for the points.

Alan
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