cannot access user files after trojan virus

cannot access user files after trojan virus.
I tried to take ownership after getting a virus and it says
"an error occured replacing file permission.
C:\\docs...
the file or directory is corrupt or unreadable
jhrebootAsked:
Who is Participating?
 
Gary ColtharpSr. Systems EngineerCommented:
Did you chkdsk it?
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JohnGrunwellCommented:
have you tried a system restore to earlier time?
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jhrebootAuthor Commented:
wont boot off drive
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Gary ColtharpSr. Systems EngineerCommented:
First of all... if you have to spend more than 2 hours trying to remove an infection, reload. Its just not worth further effort.

If you still want to persue, start with booting to a restore CD and get to the recovery console. Run chkdsk /p until it doesnt return any errors and reboot.

You must also consder that you may still be infected. Of the trojan infections I have encountered recently, 3 out of 4 also had a root kit. Some of these, like 0.Access, can be difficult to remove. Best to reload and start fresh.
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jhrebootAuthor Commented:
i have reinstalled the os on a brand new hard drive.
I am just trying to recover desktop, docs and email from old infected drive.
I scanned and removed the viruses with kaspersky and microsoft security essentials. mab...
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David-HowardCommented:
Can you slave the drive to another system? If so, you should be able to pull the data that way.
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jhrebootAuthor Commented:
that is what i am trying when i get the message.
I tried to take ownership after getting a virus and it says.
You do not have permission...
So i tried to take ownership and get this...

"an error occured replacing file permission.
C:\\docs...
the file or directory is corrupt or unreadable"
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jhrebootAuthor Commented:
yes
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Gary ColtharpSr. Systems EngineerCommented:
When you tried to owner, did you select the child object option? if so, that might be the problem. The bad malwares will break inheritance and security at multiple file levels
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jhrebootAuthor Commented:
I did try that and tried without checking the box.
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jhrebootAuthor Commented:
Just ran chkdsk again and that fixed it
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Gary ColtharpSr. Systems EngineerCommented:
Sweet! Good luck!
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