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Mac Book Pros Wireless

We have a MAC book pro laptops and at our Central Office they connect up to the Wireless network using WEP encryption but when they go over to a campus with the exact same Wireless network they drop their connection and will not connect up to it. Why is this happening?
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Ryan Sanchez
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Ryan Sanchez
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1 Solution
 
Dave BaldwinFixer of ProblemsCommented:
Do you have the WEP key for the campus network?  There is no reason to think it would be the same unless you made it be the same.  Also, if you mean a college campus, I wouldn't be surprised if there were just too many computers trying to connect to the same network.
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Ryan SanchezSystem SpecialistAuthor Commented:
We are a K-12 district. We were told by Apple support that the Mac Book Pros do not like to use WEP and that is why they are dropping the key. We have the same network across the district, we use Cisco 1231 Aironets.
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Ryan SanchezSystem SpecialistAuthor Commented:
Left out a detail, we have the same key and wireless WEP across out district so that teachers that travel they do not have to reconnect or enter new KEYS for each campus.

Thanks.
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Dave BaldwinFixer of ProblemsCommented:
Please click on "Request Attention" above and get the 'Wireless Networking' zone added to your question.  There have been a number experts familiar with situations like yours and they can help you better.  WEP is much less secure than WPA.
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roylongCommented:
Are any of the access points running with hidden SSIDs?
If they are, and they have mixed windows and macs connecting, there is a known issue we encountered on the hidden ones and the macs would not connect reliably.

Only with the Cisco Aironet APs.
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Ryan SanchezSystem SpecialistAuthor Commented:
@roylong: So what did you end up doing, broadcasting your SSID so that they can be seen? I don't think that is the issue here because at our CentralOffice the SSID is hidden just like it is at the Dirstrict's campuses and they work fine here.

Thanks,
 Ryan
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roylongCommented:
we changed auth to WPA2 with admin loaded certs on all company devices and opened up the SSIDs - turned WEP off.
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Ryan SanchezSystem SpecialistAuthor Commented:
Thank you for your response roylong...We will give this a try.

Thanks,
 Ryan
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Ryan SanchezSystem SpecialistAuthor Commented:
We have not fully resolved the issue but the solution that was chosen was a great lead on what needs to be done to head towards a resolution. I do not want to leave the question open until we finally get to the completion of this issue so i am going to close it.

Thank you,
 Ryan Sanchez
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