Blackberry Server issue
We are running BES 4.0.7.16. On a Windows 2000 SP4 Server.
The server was restarted yesterday, and today no one can send or receive email.
In the event logs I am receiving the following errors:
Source: Blackberry Messaging
ID: 20298
Source: Blackberry Messaging
ID 20000
Source: FTPCtrs
ID: 1000
Source: IISinfoCtrs
ID: 1003
Any assistance with this would greatly be appreciated.
The server was restarted yesterday, and today no one can send or receive email.
In the event logs I am receiving the following errors:
Source: Blackberry Messaging
ID: 20298
Source: Blackberry Messaging
ID 20000
Source: FTPCtrs
ID: 1000
Source: IISinfoCtrs
ID: 1003
Any assistance with this would greatly be appreciated.
ASKER
Yes, all Blackberry services are running. Yes, I am able to log into the console.
ASKER
I was wrong about not being able to send OR receive. They CAN receive just not send
Restart the BlackBerry Dispatcher
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Restarted the server earlier. Just now restarted the dispatcher service. Still getting errors like
"{you@mydomin.org} GetRIMMeetingReq Failed for LongTermEntryId=94018 in LaunchCalHelperAndGetResul
"{you@mydomin.org} GetRIMMeetingReq Failed for LongTermEntryId=94018 in LaunchCalHelperAndGetResul
ASKER
When adding new users we always give the BES admin account sendas permissions.
If the permissions are OK the look at step 3: http://www.petestilgoe.com/2007/05/users-cannot-send-e-mail-messages-from-a-blackberry-mobile-device/
ASKER
Ran the "Service Pack 7 Maintenance Release #3", should it show as a different version now? It still shows as 4.0.7.16
ASKER
After running patch, users are now able to send.
Also, are you able to login to console?
Shaba