Unable to save scans to public folder on SBS 2008
Posted on 2011-10-25
We have a Ricoh MFP set to send scanned documents to a public folder on our SBS 2008.
After performing updates on 8/16 we noticed that files are no longer arriving in the shared folder.
We have check the authentication and it correct (there is a user on the server just for this purpose, and username and password is correct in the Ricoh MFP)
Ricoh says this is a Microsoft issue and not being very helpful.
User permissions are wide open for this folder, and users are able to navigate to this folder either through mapped drives or the full network path.
The scanner functions fine otherwise, sending via email or to another network location not on the SBS.
Your suggestions are appreciated.