crdixon
asked on
Cisco phone firmware upgrade
We are trying to get our phone to work with a hosted phone system. The phones are all about 6 years old and they consist of 7940, 7960, 7970 and 7934 models. The problem we are running into is that the phones don't seem to want to upgrade to the newer firmware. The 7940's are currently on 7.2 (3.0) and the host is trying to pipe down 8.1 (2.0). I'm told I need to do an intermediate upgrade to 8.0.10 in order for this to work automatically. I was given a file a file called cmterm-7940-7960-sccp.8-0-
Thanks!
Thanks!
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
when i used WinRar to try and extract that tar.gz file, it gave me an error saying it was an unknown format.
ASKER
the TFTP log on the PC appears to be getting requests for the following files....
XMLDefault.cnt.xml
SEP00114ABCABCABCABCE.cnf.
CTLSEP00114ABCABCABCABCE.l
XMLDefault.cnt.xml
SEP00114ABCABCABCABCE.cnf.
CTLSEP00114ABCABCABCABCE.l
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Since that file is is mac address specific, it would not be included in that cop.sgn file. In the absence of a mac address specific file i'd like to just get it grab whatever is in the TFTP folder in terms of upgrading the phone's firmware. But I'm still not sure how to get the files i need from that cop.sgn file.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
cmterm-7940-7960-sccp.8-0-
to:
cmterm-7940-7960-sccp.8-0-
How do i then extract it to the TFTP folder?
Thanks!