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XP Pro Workgroup, slowdown with new NAS

NAS:
Model:      WDA4NC40000N
ITEM:      WD Sharespace 4TB NAS 4-Bay GIVE-E RAID ext HD

GIGABIT Nics and Switch.

It was setup and mapped to each workgroup computer.  There is no server/domain.  Users were not setup on the NAS.  It's just a shared directory.  

They had to reboot the NAS to regain connectivity several weeks ago and apparently they've had to do it several times since.  It slows to a crawl and then stops.  Most of them turn off their computers at night.  

What other information do I need to troubleshoot this issue?

Thanks!
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noci

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Great, Thanks for the info!  After doing some more reading this NAS is not up to par. Slow processor, bad code, the works.